Official user agreement governing your use of the ambond platform
Welcome to ambond. These Terms & Conditions constitute a legally binding agreement between you (the "User," "Player," or "You") and ambond (the "Company," "Platform," "We," "Us," or "Our"). By creating an account, accessing our website at https://ambond.cam, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately cease using our platform.
For the purposes of these Terms & Conditions, the following definitions apply:
By registering an account on ambond or accessing any part of our platform, you confirm that you have carefully reviewed these Terms & Conditions, our Privacy Policy, and our Responsible Gaming guidelines. Your continued use of ambond services constitutes ongoing acceptance of these terms, including any amendments or updates we may publish from time to time.
We reserve the right to modify these Terms & Conditions at any time without prior notice. When changes are made, the "Last Updated" date at the top of this document will be revised. It is your responsibility to review these terms periodically. Continued use of the platform after modifications constitutes acceptance of the updated terms.
If any provision of these Terms & Conditions is found to be invalid or unenforceable under applicable law, such provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
To use ambond services, you must meet the following eligibility criteria:
You must be at least 21 years of age to create an account or use any services on ambond. This age restriction applies regardless of the legal gambling age in your specific jurisdiction. We operate under a strict 21+ policy to ensure compliance with international gaming standards and to protect younger individuals from gambling-related harm. By registering, you represent and warrant that you are 21 years of age or older.
ambond services are intended for residents of Indonesia. By creating an account, you confirm that you are physically located within the Republic of Indonesia at the time of registration and during each gaming session. Users accessing our platform from jurisdictions where online gambling is prohibited or restricted are solely responsible for compliance with local laws. ambond does not accept registrations from countries where our services are legally restricted.
You must have the legal capacity to enter into a binding contract under Indonesian law. You are not permitted to register or use ambond services if you are under any legal disability, bankruptcy proceedings, or other legal restriction that would prevent you from entering into this agreement.
Each User is permitted to maintain only one active account on ambond. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and constitutes a material breach of these terms. If we detect multiple accounts registered under the same User, all accounts may be suspended, and any winnings or bonuses may be forfeited.
ambond takes age verification and responsible gaming seriously. All accounts are subject to Know Your Customer (KYC) verification, which requires submission of a valid government-issued identification document. Failure to complete KYC verification within 30 days of registration may result in account suspension and withdrawal restrictions.
To create an account on ambond, you must provide accurate, complete, and current information during the registration process, including but not limited to your full legal name, date of birth, residential address, email address, and mobile phone number. All information provided must match the details on your government-issued identification document.
Upon registration, you will create login credentials consisting of a username and password. You are solely responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account will be deemed to have been authorized by you. You must notify ambond immediately if you become aware of any unauthorized access to your account or any other security breach.
As part of our regulatory compliance and anti-money laundering obligations, ambond requires all Users to complete a Know Your Customer (KYC) verification process. You must submit a clear, legible copy of a valid Indonesian identification document (KTP or passport) and, if requested, proof of address (utility bill, bank statement, or government correspondence dated within the last three months). Accounts that have not completed KYC verification may be subject to deposit limits, withdrawal restrictions, or temporary suspension.
You agree to use a strong, unique password for your ambond account and to never share your login credentials with any third party. We recommend enabling two-factor authentication if available. ambond will never ask for your password via email, phone, or live chat. If you receive any such request, report it to our security team immediately.
ambond accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and popular e-wallets (OVO, DANA, GoPay). The minimum deposit amount is Rp 50,000 unless otherwise specified. Deposits are typically processed instantly, though bank processing times may vary. You are responsible for any fees charged by your bank or payment provider.
Maximum deposit amounts vary by payment method and account verification status. Fully verified accounts generally have higher limits. You may also set your own deposit limits through the Responsible Gaming tools in your account settings. Once set, deposit limit increases take effect after a 48-hour cooling-off period.
Withdrawals are processed to the same bank account or e-wallet used for your most recent deposit. The minimum withdrawal amount is Rp 100,000. We aim to process most withdrawal requests within 15 minutes to 2 hours during business hours (Monday-Friday, 9:00 AM - 5:00 PM WIB), though processing times may be longer during weekends or Indonesian public holidays. Withdrawals to e-wallets may take up to 24 hours.
Before your first withdrawal, your account must be fully KYC-verified. Withdrawals may be subject to additional verification checks if we detect unusual account activity or as required by our anti-fraud and anti-money laundering procedures. Bonus funds are subject to wagering requirements and cannot be withdrawn until those requirements are met. ambond reserves the right to request additional documentation before processing large withdrawals.
ambond operates in accordance with international anti-money laundering standards. We reserve the right to monitor, investigate, and report suspicious transactions to relevant authorities. Deposits must be wagered at least once (1x turnover) before withdrawal is permitted. This policy prevents ambond from being used as a money transfer service.
Bonuses and promotions offered by ambond are subject to specific terms and conditions, which will be clearly stated on the relevant promotional page or communication. Not all Users may be eligible for all promotions. ambond reserves the right to exclude Users from promotional offers at our sole discretion, including Users we suspect of bonus abuse or fraudulent activity.
Unless otherwise stated, all bonuses are subject to wagering requirements before any winnings can be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x) applied to the bonus amount or the combined deposit and bonus amount. For example, a Rp 1,000,000 bonus with a 30x wagering requirement means you must place Rp 30,000,000 in bets before bonus winnings become withdrawable.
Different games may contribute differently toward wagering requirements. Slots typically contribute 100%, while table games and live casino games may contribute less (often 10-20%) or not at all. Specific contribution rates will be stated in the bonus terms. Bets placed using bonus funds may be subject to maximum bet limits (e.g., no more than Rp 50,000 per spin or hand while bonus funds are active).
ambond has a zero-tolerance policy for bonus abuse. Prohibited activities include but are not limited to: creating multiple accounts to claim bonuses multiple times, coordinating with other players to manipulate bonus outcomes, using betting strategies solely designed to meet wagering requirements with minimal risk, and any other conduct we deem to be abusive or fraudulent. Users found engaging in bonus abuse will have all bonuses and associated winnings voided, and their accounts may be permanently closed.
All bets are subject to acceptance by ambond. We reserve the right to refuse or limit any bet at any time, before or after acceptance, without providing a reason. Once a bet is confirmed and appears in your betting history, it is considered accepted and cannot be canceled or modified by the User.
All odds displayed on the ambond platform are subject to change without notice until the bet is confirmed. In the event of obvious errors in odds (such as incorrect pricing due to technical malfunction), ambond reserves the right to void bets or correct the odds. Settlement of bets is based on official results provided by our data providers and governing bodies of each sport or competition.
When placing live in-play bets, there may be a delay between the actual event and the odds displayed on our platform due to streaming latency. Bets are accepted based on the state of play at the time the bet is confirmed by our system, not when you click the bet button. If a significant event occurs between your bet submission and system confirmation, the bet may be rejected.
If a game or sporting event is postponed, abandoned, or not completed within a reasonable timeframe, bets may be voided or settled according to the specific rules for that sport or game type. For casino games, if a game round is interrupted due to technical issues, the outcome will be determined based on the game provider's server records, and any incomplete round will typically be completed automatically when you reconnect.
In the event of a dispute regarding bet settlement or game outcomes, ambond's decision is final. All disputes must be reported within 7 days of the event in question. Claims submitted after this period will not be considered.
Users are strictly prohibited from engaging in the following activities on the ambond platform:
Violation of any of these prohibitions may result in immediate account suspension or permanent closure, forfeiture of all funds and winnings, and potential legal action.
While ambond strives to provide uninterrupted access to our platform, we do not guarantee that our services will always be available or error-free. We may experience downtime due to technical maintenance, server issues, or circumstances beyond our control. ambond shall not be liable for any losses or damages arising from service interruptions or technical failures.
In no event shall ambond's total liability to you for all damages, losses, and causes of action exceed the total amount of deposits you have made to your account in the 90 days preceding the event giving rise to the liability.
Our platform integrates games and services from third-party providers. ambond is not responsible for the performance, accuracy, or availability of third-party content. Any issues arising from third-party game providers should be addressed in accordance with those providers' terms and policies.
ambond shall not be held liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, governmental actions, internet service failures, or power outages.
You may close your ambond account at any time by contacting our customer support team. Before closing your account, you must withdraw any remaining balance. Once an account is closed, it cannot be reopened, and you will need to create a new account if you wish to use our services again in the future (subject to our single-account policy and eligibility requirements).
We reserve the right to suspend or permanently close your account at any time, with or without notice, if we believe you have breached these Terms & Conditions, engaged in fraudulent activity, or posed a risk to the integrity of our platform. Reasons for suspension or closure include but are not limited to: providing false information during registration, underage gambling, money laundering activity, bonus abuse, use of multiple accounts, collusion, or any prohibited activity listed in Section 8.
If your account is closed voluntarily, you will have the opportunity to withdraw any remaining real money balance (excluding any void or forfeited bonuses). If your account is closed by ambond due to a breach of these terms, we reserve the right to forfeit all funds in your account, including deposits and winnings, at our sole discretion. Funds obtained through fraudulent activity will never be returned.
These Terms & Conditions shall be governed by and construed in accordance with international gaming regulations and the laws applicable to the jurisdiction in which ambond is licensed to operate. While our services are targeted at the Indonesian market, any disputes arising out of or related to these terms shall be resolved through binding arbitration in accordance with the rules of the licensing jurisdiction.
You agree that any dispute, controversy, or claim arising out of or relating to these Terms & Conditions, or the breach, termination, or invalidity thereof, shall be settled by arbitration rather than in court, except where prohibited by applicable law. The arbitration shall be conducted in English, and the decision of the arbitrator(s) shall be final and binding.
In the event that any provision of these Terms & Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision.
If you have any questions, concerns, or disputes regarding these Terms & Conditions or your use of the ambond platform, please contact our customer support team through one of the following channels:
For legal or compliance inquiries, please use the email address above and mark your message "ATTN: Legal Department."
For more information about how we protect your personal data, please review our Privacy Policy. To learn about our responsible gaming tools and resources, visit our Responsible Gaming page. Common questions are addressed in our FAQ section.
Our customer support team is ready to clarify any aspect of these Terms & Conditions and help you understand your rights and obligations.